Equiem, the global leader in tenant engagement solutions for commercial real estate, is helping companies and employees get back to work safely through the launch of Smart, a series of dashboards that report on real-time lobby traffic, building occupancy, air quality and other key measures delivered by smart sensors throughout a building. 

Smart is designed to help landlords meet new tenant access and building safety requirements by controlling re-entry to their buildings, managing queues to elevators, and tracking crowdedness in common areas and facilities. The data is also available to occupants and is designed to help companies and their employees make informed decisions about whether or not to access the workplace on a given day. 

Equiem has partnered with Metrikus, a leader in smart technology solutions, to deliver the platform. Smart sensors are able to be installed across any size building - in lobbies, common areas, and tenant spaces - within two to four weeks. The resulting data is then fed to customisable dashboards on Equiem’s desktop and mobile apps accessible by landlords and tenants. Smart will be available to Equiem’s global client base of landlords across the US, UK, and Australia, as well as to new clients, both landlords and companies themselves, in markets across the world. 

Alongside Smart, Equiem is announcing a series of additional platform updates aimed at creating a “touch-less” user experience when tenants arrive at their buildings. This includes touchless door, turnstile, and lift access, visitor registration with tracking and touchless entry. These touch-less journeys are being powered by partnerships with Openpath, HID Global, Sine, Doordeck, Vicinitee, and others. 

Additionally, as part of the firm’s return to workplace offering, Equiem’s platform will enable users to book their arrival and departure time from the office, streamlining the experience and reducing queues. Retailers can also be integrated into the platform and provide office workers with touchless payment options, click and collect, and delivery options. 

Gabrielle McMillan, Equiem CEO, said: “Without a platform like Smart, in most buildings, landlords have very limited ways to track lobby density and traffic in and out of their buildings - which has become more important due to COVID-19. This usually amounts to CCTV cameras, lobby/security staff reporting to management office - all very manual and ‘offline’. Smart will allow landlords to have a live virtual view of their buildings, helping them manage and control crowdedness, density, traffic - ultimately to provide the transparency needed to help make occupants feel safe to return to their buildings. Knowing how crowded the building or your office is, booking your time to enter so you’re not jammed with others, combined with ‘touchless’ re-entry procedures and technology - will help employees feel more secure during their return to work as they adapt to the new social distancing guidelines. 

“We have access to data from our 175,000 users all over the world. 92% of them have been working from home during this pandemic, which has enabled us to gather critical insights into sentiments and feelings involving the new way of working. Landlords need to build trust with their tenants, they need to over communicate. We have worked very closely with our landlord clients, occupants and end-users to develop a return to work solution that addresses the key pain points; how do you continue to engage and communicate with a remote workforce, how do you build trust to return them safely and how do you adapt your operations to make that experience as seamless as possible.” 

Christopher Rising, Co-founder and CEO at Rising Realty Partners, said: “Having the people walking into our buildings feel safe is key for us. The Equiem platform helps tremendously as it provides a channel for communication and transparency. We’re able to circulate key information to all tenants - such as re-entry guidelines and security updates; send notifications; display air quality and density information directly on their phones. All of this contributes to creating a feeling of safety and security.” 

Jimmy Parker, Director of Culture Initiative, Stockdale Capital Partners, LLC, said: “Though we already had high expectations in implementing Equiem’s Remote platform for our properties, the true value of their program has become even more apparent to us over the past month. As events have transpired during the COVID-19 health crisis, we have been fortunate to have the ability to communicate with all of our tenants, on or off-property. Which has been a godsend during these uncertain times. And this is just the start, as we are planning to utilize its impressive capabilities in communicating our return to work plans, smoothing the transition, welcoming our tenants back to their buildings. It’s clear to me that our choice to employ the Equiem Remote platform over ‘just a building app’ has allowed us to serve and support our tenants at the highest level, crisis or no crisis." 

For more information about Smart by Equiem and Equiem’s Return to Workplace Solutions, visit getequiem.com


About Equiem 

Equiem is the global leader in workplace experience technology. The firm works with leading property owners and managers in the global real estate industry to breathe life into their buildings, by transforming them from mere brick & mortar structures into vibrant, connected and engaged communities with services and experiences that enrich occupants’ lives. Equiem’s market-leading app, used by over 175,000 people across 9,000 companies worldwide, helps landlords attract and retain occupiers, deliver seamless tenant communication, supercharge onsite retail and services, and unlock additional asset value across their portfolios. With comprehensive, easy-to-use dashboards, Equiem’s app also offers the most advanced tenant analytics in the market, providing clients with rich, actionable intelligence that drives smarter, more effective tenant engagement. Founded in 2011, Equiem has offices in Australia, the USA, the UK and The Philippines. 

About Metrikus 

Metrikus is a market leader in smart technology solutions. Their unique software platform helps real estate owners, facility managers and occupants to understand and optimise their building’s environment, maintenance, usage and health. By connecting a building’s assets and sensors into a single digital platform, Metrikus’ innovative solution transforms real estate 

data into a powerful decision making tool. Their software is hardware agnostic, enabling any sensor or legacy system to be integrated. With real-time information on all relevant aspects of an estate, Metrikus provides the leading integrated software solution in the market. Through digitisation and automation, they are able to make the entire built environment safer, healthier and more productive. Founded in 2019, with its headquarters in London, Metrikus’ smart solution is in use across the world. 

About HID Global 

HID Global powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people convenient access to physical and digital places and connect things that can be identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID technology. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 4,000 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. For more information, visit www.hidglobal.com. 

About OpenPath 

Openpath is a leader in mobile access control solutions. Openpath allows anyone to use their mobile phone to open an authorized door with a wave of a hand, without needing the phone or app open. Openpath's patented Triple Unlock technology delivers 99.9% reliability for a secure, frictionless and fast entry experience. With a robust cloud solution, Openpath provides a nearly unlimited array of enterprise software capabilities, future-proofing the needs of the built environment. The company has introduced innovative Tailgating and Lockdown Solutions providing the ability to lock/unlock any door, zone or building in an emergency from a mobile device. Founded in 2016, Openpath is based in Los Angeles' Silicon Beach, unlocking 1 million doors per week and growing. To learn more, visit www.Openpath.com. 

About Sine 

Sine is a workplace solutions platform that is improving the productivity, security and safety of people in workplaces around the world. Our vision is to provide a suite of platforms focused on helping the largest corporates through to local businesses find easier ways to streamline their workplace with paperless, secure, contactless and easy to use solutions that save time. We operate globally with thousands of clients from the construction, industrial, corporate, education, logistics and medical sectors, just to name a few. Founded in 2014, Sine is 60-plus staff with deep product and sector knowledge working across our operations in the USA, Philippines and our HQ in Australia. 

About Doordeck

Doordeck lets you unlock your office from your phone — but we do it in a way that's unlike anything else we've seen on the market. We can roll out smartphone access to an entire building without replacing any hardware — by leveraging a building's existing access technology rather than ripping it all out. It means no disruptive installation, unreliable Bluetooth, or expensive hardware costs. 

Doordeck’s software allows for zero-touch access control with unlocking from your smartphone or smartwatch a breeze. No need to replace readers because we use your phone's data connection. Unlocking happens in a fraction of a second and it’s secure. What's more, we're dedicated to making the building experience even better. Our Visitor Passes make it a doddle to invite guests to your building without long waits at the front desk or unnecessary touching of surfaces by visitors. Our app-less passes means the visitors does not even have to download an app in order to use. 

Doordeck is already installed in hundreds of buildings, including offices, schools, airports, gyms, and more across 10 countries, including the UK, USA, and Russia. Doordeck has been used to unlock doors more than 500,000 times. 

Doordeck is proud to be partnering with Equiem to supply Zero Touch Access Control. 

About Vicinitee 

Vicinitee is a leading provider of property management software, primarily within the commercial office sector owned by British Land (Britishland.com). Launched in 2001, Vicinitee builds on British Land’s integrated property ownership and management expertise to provide first class, easy to use digital tools. The platform includes a comprehensive suite of property management, employee & visitor management tools which facilitate communication between property owners, occupiers, visitors and shoppers. Vicinitee products are used in hundreds of commercial office and other asset types across the UK. For more information visit vicinitee.com.