HqO has introduced commercial real estate’s first centralized system of record for customer experience, combining tenant engagement, asset management, and building operations in one platform. This innovation aims to streamline workflows, boost retention, and prepare portfolios for AI-powered insights.

The platform supports property teams with tools for hospitality-driven service, digitized tenant lifecycles, and strategic asset performance tracking—enabling smarter decision-making and operational efficiency. By aligning experience delivery with financial outcomes, HqO’s REX Framework helps landlords optimize key performance indicators like NOI, CapEx ROI, and tenant satisfaction.

Already adopted across 1,500 properties worldwide, this release positions HqO as a category leader reshaping CRE for an experience-first, AI-enabled future.