How chat and voice-related tech is changing retailer-customer interactions
Retail Dive
New chat channels are emerging as a real-time alternative to e-mail, along other technologies, but a comprehensive view matters most. Author By Dan O'Shea • Published Oct. 26, 2017 Share it post share tweet There is no shortage of companies, white papers, studies and advice blogs aimed at helping retailers write perfect emails to their customers before and after they visit stores (Google "email marketing" if you don’t believe us.) Yet email isn’t the only avenue available to compa…