AppFolio Launches AI Agents to Automate Leasing and Maintenance, Ushering in Outcome-Driven Property Management with Realm-X Performers

AppFolio Launches AI Agents to Automate Leasing and Maintenance, Ushering in Outcome-Driven Property Management with Realm-X Performers

Thanks for keeping up with the CREtech Community in the News! For more news about members of the CREtech Community, follow us on Linkedin.

At NAA Apartmentalize 2025, AppFolio unveiled the next leap in its AI-native real estate software: Realm-X Performers, a suite of AI agents designed to execute complex workflows and transform operations across the real estate ecosystem. These new capabilities build on the foundation of Realm-X, AppFolio’s embedded generative AI platform, and mark a shift toward agentic operations—AI-driven systems that proactively deliver outcomes, not just manage tasks.

According to AppFolio’s 2025 Property Management Benchmark Report, the top challenge facing property managers today is maintaining high occupancy. Traditional tools often fall short by focusing on tasks rather than performance outcomes. Realm-X Performers are engineered to close that gap by taking on high-impact responsibilities across leasing and maintenance, two of the most resource-intensive functions in property management.

Meet the Realm-X Performers

  • Leasing Performer: Handles property inquiries, manages prospect communication, schedules showings, and provides essential lead information to property managers—all autonomously.

  • Maintenance Performer: Uses image recognition to diagnose issues, create and prioritize work orders, and log task summaries, eliminating many manual maintenance workflows.

These Performers integrate with Realm-X Flows, AppFolio’s workflow automation engine that standardizes processes to increase efficiency, speed, and consistency. The goal is to transform how real estate professionals operate—from reactive task managers to proactive outcome-drivers.

SVP of Product Kyle Triplett described Realm-X Performers as “a transformative shift,” moving beyond traditional tech upgrades and reshaping how property managers deliver value to residents, owners, and investors. This innovation reflects a broader industry pivot toward performance-oriented platforms, not just software-as-a-tool.

Since its initial launch in 2024, Realm-X has already demonstrated measurable impact:

  • Users save an average of 10 hours per week by automating repetitive tasks.

  • Communications written using Realm-X save 26 seconds per message.

  • Realm-X Flows users see a 73% higher lead-to-showing conversion rate compared to non-users.

This week’s product reveals are part of a larger vision that AppFolio is promoting for the future of property management—one where AI not only improves operations but enhances the entire resident journey. Recent additions like FolioSpace™, a next-gen resident interface, and new service integrations via the AppFolio Stack™ (including partners like Second Nature) further support this ecosystem.

AppFolio will continue unveiling innovations at its own FUTURE: The Real Estate Conference this October, where it promises more tools designed to make every aspect of renting, investing, managing, and living in a property “feel more magical and effortless.”

Original article posted on June 11, 2025









Join the Community

Subscribe to CREtech to get our monthly newsletter curated by our editors and special event discounts and announcements.


or if you're already a member

Login

CRETECH NEW YORK IS THE LARGEST MEETINGS PROGRAM IN REAL ESTATE.

X