Speak up: How voice recognition technology is changing retail
JLL Real Views
Voice recognition technology may still be in the novelty stages, but as more people are getting used to talking to their devices, retailers have started paying attention. Right now it's being used for ordering groceries, pizza or coffee. For consumers there's no driving to stores, logging onto a computer, or pulling out smartphones to open an app. They simply say what they want to one of the new voice activated devices coming onto the market from the likes of Google and Amazon. “Voice …